Ottawa’s Premier Smart Security Service


The CSI Journal

Disruption of service

By Colonnade Security Inc.

Today, we find ourselves in a precarious situation with the many regional government lockdowns, border closures, social distancing, and limiting public interaction. As we know, the pandemic created an imperative for companies to reconfigure their operations if they could remain open. Suppose they were deemed essential or allowed to offer curbside pickup. For most businesses, this was a significant change for these companies to adapt to provide services to their customers still. Many of those businesses and manufacturers hard hit were forced to close, many at an alarming rate — Yet, for others, an opportunity arose to transform themselves.

Sorry We're Closed

For example, Starbucks, closing 300 retail locations in Canada and reopening drive-through sites. Smaller footprint, fewer employees.

Another example of a business refocusing its market is Interlogix. Though their decision has nothing to do with COVID-19, it was a decision that changed their company forever. In 2019, this hardware systems provider of alarm security solutions for the residential and commercial segments announced it would close its businesses in the U.S. and Canada after a “thorough portfolio review” of its security business. The company decided to focus its energies on growth opportunities for its Fire Product division and shut down all its security alarm businesses.

When a manufacturer or supplier of alarm products decides to vacate a market, close their business, relocate, or choose not to support an older model or system. This situation presents many unknown challenges for the end-user.

At CSI, we accepted the challenge of finding a solution for any Interlogix customer. At Colonnade Security, we offer innovative solutions. We’ll work with you to resolve technical issues and provide customer support related to your security services promptly.

With a simple upgrade, change your system to a 5G network, and your system will continue to work for many years to come.

At Colonnade Security Inc., we do not lease or rent alarm security systems. If you are considering a finance option, we are here for you. With over 40 years of security experience, give Colonnade Security Inc. in Ottawa a try.

For more information, you can call 613-839-1274 or email

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