Ottawa’s Premier Smart Security Service


The CSI Journal

Not just for Home Owners — Part Two

By Colonnade Security Inc.

Telephone vs. cable linked alarm system

The majority of alarm systems installed use the telephone network as the means of contact when an intruder enters your home. The alarm security company installs a device that uses the telephone line in your home to contact the monitoring centre when an alarm is triggered. Anyone in the house can’t stop the signal to the monitoring station because it seizes the phone line, and no one else can use the phone.

Telephone companies can get the telephone line to your house, usually underground but when they get to the house, they run the phone line up the side of your home to a little box on the outside wall, then back underground and into your house. In this way, if there is a problem with your telephone, the Telephone technician can come and disconnect the line to see if there is service to your home, even if you are not available. Great idea for the Telephone Company. Not so good for the homeowner.

Criminals are becoming more tech-savvy these days and are finding ways of cutting home and business phone and internet service lines. Now you have no phone service, no Internet and no response to the alarm; an alarm might sound in your home, but unless someone is around to hear it and take action, nothing will happen.

Cable lines or Internet-based security systems use the Internet for transmission of security signals. Although this may seem to be a good idea, the technology is not there yet. It can also be disconnected by criminals when breaking in.

A reputable security company will offer you secure optional ways of communication for your home or business security system.

CSI offers two types of secure security alarm systems that use two technologies;

  • One is a cellular network that connects your alarm system to a cellular device, so it doesn’t matter if someone cuts your telephone line. Your alarm signal will get to the monitoring station.
  • The other an Interactive Technology that allows you to use your smartphone, tablet, or computer to operate your security system. Which, incidentally, also uses a cellular transmission to the monitoring station.
Nowadays, many people are getting rid of their home phone lines due to the monthly expense of a telephone line they never use. Adding a cellular device to your home will cost between $12.95 and $17.95 more per month on your monthly monitoring. These are separate devices from your cell phone and are a different service. A lot less than that $80.00 phone charge form your local phone company for a service you never use.
Other people have chosen to go with a Voice Over IP (VOIP) phone service, which uses your internet connection to place a call. You save money every month on your phone line charges, but an alarm security system is not compatible with a VOIP system. It therefore will not communicate to the monitoring station using this type of phone service. Security systems must use, what is known in the industry as, a copper pair or landline service to send alarm signals to the monitoring station. 
Always check with your alarm provider before upgrading your home phone service. It will save you a lot of headaches.

Wireless technology is evolving

Wireless key fobs have been available for quite a few years to remotely unlock or start your car as well as open your garage door. You can also have these devices added to your home security system to turn your alarm system on and off remotely.

One of the most popular services we offer today is Interactive Security; it’s the future! People nowadays do everything from their smartphones and other smart devices. You can now control your alarm security system from anywhere while also managing various accessories you can add, such as locks, thermostats, light switches, light control devices, overhead garage doors, and video cameras. These are only a few of the devices you can control from your CSI Security Alarm system app on your mobile phone, allowing you to arm and disarm your system.

There are many exciting developments in the future of home automation and alarm systems. New wireless technology will allow you to remotely control a lot more functions in your home from your smartphone, tablet or computer—everything from unlocking your front door to adjusting the heat in your home.

If any of these cellular services are of interest to you, give us a call so we can come and explain how your existing security system or a new security system can become a Smart Security System today.

At Colonnade Security Inc.; we do not lease or rent alarm security systems. If you are considering a finance option, we are here for you. With over 35 years of security experience, give Colonnade Security Inc., in Ottawa a try.

For more information, you can call 613-839-1274 or email

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