Ottawa’s Premier Smart Security Service


The CSI Journal

How This New Security Systems Trend
Could Benefit You

By Colonnade Security Inc.

Over the past few years, many Telecommunication (Telco) companies have increased their service rates. So, it will cost about $80.00 per month or more for customers to have a basic phone line service.

An old style telephone that uses a copper pair traditional analog service rarely used in homes and businesses today.

As an alternative, Telco companies offer VOIP (Voice Over Internet Protocol), a new service to help lower costs to the consumers. It will set you back about half of what you are currently paying the Telco Company each month for your phone line service.

The new service will provide you with no long-distance rates and include all calls across Canada in the package. As a further bonus, it might even include calls to the USA. The offer is half of what you are now paying each month, and there are no long-distance service rates. Sounds great! Where can I sign up?


The one problem a telco will not disclose, a VOIP service does not work with your alarm system. Most of these devices use standard copper pair telephone lines, the type your grandparents had. Therefore, when you upgrade your service to the more modern VOIP protocol, your alarm system cannot communicate with the monitoring station. Vital signals sent to the station that identify someone is home, your business is secured, or there is crime taking place, is blocked, no one will receive the notice from the alarm system.

Photo sales people will not tell you anything.

Unfortunately, the Telco companies don’t explain this issue as they are simply interested in selling you a new feature to help cut your phone costs. They may have even sold you an internet package which provides further savings. However, while you have saved money with the Telco Company, you will need to spend more on your security system. While you may feel disgruntled with the situation, please do not get upset with your security company, as they will be the only ones who can provide options to fix the issue.

Consequently, your security company will offer a cellular service that will cost you about $15.00 extra per month on top of your present monitoring rate. The investment is worth the money as it will provide you with better protection for your home or business. The security firm will also fit a cellular transmitter device, which, once installed, will ensure that no phones need to get cut. Your system will now be cellular, which is a much better and secure way to transmit your alarm system signals. You will also be saving on the overall total cost for both these services than you were paying before.

Once you understand how the cellular service works, it opens up your system to other Smart Home security options on the market. It consists of an App service, which will allow you to control your security system from your smart device (smartphone, tablet, or computer.) As you enter this interactive world of control, you will discover other options like door locks, thermostats, lighting controls, garage doors, to name just a few smart devices available at your fingertips.

5G Mobile service is the future of communications

So, just when your standard phone services are ending, these new 5G cellular and internet data control systems help you control much more in your home or business. The benefit, by adding additional devices to your security system, you’ll be able to take advantage of modern technologies. Call us, send an e-mail, ask questions, learn more about these new services and reap the rewards of added convenience.

With many years of experience, CSI Security will help you with all your Smart Security needs. We are committed to using top-quality equipment and providing exceptional customer service, as our team understands the importance of keeping homes and businesses safe and secure.

Our services include fire monitoring systems, access control systems, and Smart Home systems. We offer a full range of interactive security products for our clients.
We serve clients across Kanata, Stittsville, Manotick, Orléans, Gloucester, Ottawa, Arnprior, Almonte, Carleton Place, Smiths Falls, Richmond, Carp, West Carleton Township, Greely, Nepean, Kemptville, Russell, Metcalfe, Rockland, and the surrounding areas.

If you have any questions about security camera and alarm system solutions, please contact us by clicking here. To learn more about the other products and services we have to offer, please click here.

A photo of one of Colonnade Security's vehicles, fully wrapped with logo.

At Colonnade Security Inc.; we do not lease or rent alarm security systems. If you are considering a finance option, we are here for you. With over 40 years of security experience, give Colonnade Security Inc., in Ottawa a try.

For more information, you can call 613-839-1274 or email

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